Terms of Use

Welcome to SATCOM Services Corporation. SATCOM Services provides goods and services subject to the following conditions. If you visit or purchase products from https://satcom-services.com, you accept these conditions. Please read them carefully as this outlines the services policy of conducting business with SATCOM Services. In addition, when you use any current or future SATCOM Services service, whether or not included in the SATCOM Services Website, you will also be subject to the guidelines and conditions applicable to such service or business.

Electronic Communications

When you visit the SATCOM Services Website, or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communication that we provide to you electronically satisfy any legal requirement that such communication be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of SATCOM Services or its content suppliers and protected by the United States and international copyright laws. You may not publish, display, disclose, rent, lease, license, sublicense, modify, rename, loan, distribute, or create derivative works based on any part of the content on this website. You may not reverse engineer, decompile, translate, adapt, or disassemble any part of the website, nor shall you attempt to create the source code for any part of the website’s content.

License and Site Access

SATCOM Services grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of SATCOM Services. This license does not include resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purposes without express written consent of SATCOM Services. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information without express written consent. You may not use any Meta tags or any other “hidden text” utilizing SATCOM Services name, or trademarks without the express written consent of SATCOM Services. You will not use this site or any information, or content contained herein in legal action against SATCOM Services. Any unauthorized use terminates the permission or license granted by SATCOM Services, and by viewing this site, you are in violation of the terms of use. We also reserve the right to restrict certain individuals or companies use of this site indefinitely.

Linking To satcom-services.com

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of SATCOM Services so long as the link does not portray SATCOM Services, its affiliates or the products or services in a false, misleading, derogatory or otherwise offensive manner. You may not use any SATCOM Services logo or other proprietary graphic or trademark as part of the link without express written permission.

Liability Disclaimer

PLEASE READ THIS SECTION CAREFULLY. THIS SECTION LIMITS SATCOM SERVICES’ LIABILITY TO YOU FOR ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE OF THIS WEBSITE. IF YOU DO NOT UNDERSTAND THE TERMS IN THIS SECTION OR ELSEWHERE IN THE AGREEMENT, PLEASE CONSULT A LAWYER FOR CLARIFICATION BEFORE ACCESSING OR USING THIS WEBSITE.

IN NO EVENT SHALL SATCOM SERVICES (OR THEIR OFFICERS, DIRECTORS AND AFFILIATES) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON REVIEWS AND OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF SATCOM RESOURCES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

You agree to defend and indemnify SATCOM Services and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

Applicable Law

By visiting SATCOM Services, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use, and any dispute of any sort that might arise between you and SATCOM Services or its affiliates.

Product Descriptions

SATCOM Services and its affiliates attempt to be as accurate as possible. However, SATCOM Services does not warrant that product descriptions or other content of this site is accurate, complete, reliable or error-free. If a product offered by SATCOM Services itself is not as described, your sole remedy is to return it in unused condition.

General Provisions

This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and SATCOM Services with respect to this Website and it superseded all prior or contemporaneous communications and proposals, whether electronic, oral, or written between the customer and SATCOM Services with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Any right not expressly granted herein are reserved.

Payment Terms

Terms of sale are Net 30 (with approved credit), check, wire transfer or credit card (Visa, MasterCard). For those wishing to apply for Net 30 credit, please contact a sales representative to get a credit application and assist in starting a net account. There is a minimum order amount of $250.

Shipping

All in-stock orders are shipped FOB SATCOM Services via UPS/FEDEX/DHL or you via common carrier or freight forwarder with charges added to your invoice. Customers can request shipping by other methods on their own accounts, but they would be responsible for any claims or issues with their carrier. Please inquire about these options with your sales representative. Customer is responsible for all freight charges for unaccepted or refused delivery of shipments. Any additional charges for exportation would be the responsibility of the customer. This would include, but is not limited to duties, taxes, and brokerage charges.

Damage or Claims

Damaged and missing items need to be illustrated on the carrier’s delivery receipt and reported to SATCOM Services Corporation immediately upon receipt.

Due to the fragile nature of some of our products (satellite antennas and receivers), the shipments should be opened and thoroughly inspected upon receipt and checked for any possible concealed damage. If damage has occurred, please note on the shipping document and contact SATCOM Services immediately.

Returns

“Upon our acceptance of a customer order, the PO shall be binding and non-cancelable, unless otherwise agreed to in writing by us. The terms and conditions set forth in the PO constitute the parties’ contractual agreement and supersede any previous oral or written representations, including but not limited to provisions in the parties ’prior quotations, proposals, acknowledgments or other documents.”

SATCOM Services Terms & Conditions

Privacy Policy and Terms of Access

SATCOM Services Corporation operates this website (the “Website”) for the primary purpose of providing for the sale of broadband and data communications and other products and services. SATCOM Services respects your privacy and we want you to be confident in sharing your information with us. We are committed to complying with applicable laws relating to the collection, use and disclosure of personal information. This policy applies to the online collection of information at this website. This privacy notice is designed to inform you of the types of information we collect from our customers, how we use that information, and the circumstances under which we will share it with third parties. Please read this privacy policy – it governs our use of your personal information, and by submitting any such information you agree to its terms and other terms as part of a legal agreement with SATCOM Services.

Personal Information

All information that is gathered by this site is held confidential, whether obtained actively or passively. Passive information typically includes your domain name (the site after the @ in your e-mail address). It may also contain additional information. The amount of information sent depends on the settings you have on your web browser; please refer to your browser to learn what information it sends. There are several places where information is actively gathered. When placing an order the information is used for billing and shipping. There are times that requests are made for specific catalog information or sample products. Sometimes this information is sent from the manufacturer by our request. We use the information we automatically receive from your web browser, and the information generated by cookies, to see which pages you visit within our Website. SATCOM Services can then develop statistics that are helpful to understanding how our website is used, and how we can continue to improve it to provide a better experience to you, our customer. The personal information you send us is typically used to respond to your inquiries, to process your orders or to allow you to access specific account information.

Cookies

We may actively obtain site usage information about you by installing a “cookie” on the device utilized to access our Website. Cookies are computer-generated, unique identifiers. By providing each user a unique identifier, we are able to recognize repeat visitors and compile data on how our site is used. Your device can be specially configured to reject cookies; please refer to your browser for more information. Our cookies generate only limited information as described in this notice and do not tell us where you go on the Internet.

On-Line Ordering Information

Any information used when placing an order is only used to process the order. All personal information and credit card information uses an SSL (secure socket layer) connection and is handled pursuant to PCI compliance standards. This is to protect your personal and credit card information. We also collect personal information you submit during the registration process of our Website. If you e-mail us, you are voluntarily releasing information to us. We may have collected similar information from you in the past during pervious transactions. We will use that historic information in accordance with this privacy policy. By using our Website you are consenting to our continued use of any such information. Contact us if you have questions about your personal information at admin@satcom-services.com

Trademarks

This site contains many trademarks and service marks. All such said items are the property of such respective companies. Access to the SATCOM Services web site does not give the right to copy or use any intellectual property of SATCOM Services Corporation, its subsidiaries, or its suppliers.

Information Sharing

We DO NOT sell, rent or give your personal information to any non-affiliated third parties, except as described in this notice. We may also share your personal information: (1) to conform to legal requirements or to respond to a subpoena, search warrant, request from law enforcement or other legal process received by our site, whether or not a response is required by applicable law; (2) to enforce our Website’s terms of use or to protect our rights; (3) to protect the safety of the public, our personnel, users of the Website, Members and/or others; and/or (4) as disclosed or notified to you, whether in our terms of use, including, this privacy policy, or otherwise on or in connection with your use of our site. We may also use any information you submit to investigate security breaches or cooperate with authorities pursuant to a legal matter. We may also remove all the personally identifiable information and use the rest for historical, statistical or business planning purposes.

Access

Please do not access this site if you are younger than 13. You may access or change the personal information you have submitted to SATCOM Services by logging into your account. Please note that we can only provide access to information you have submitted to SATCOM Services from the Website, and that is still in our possession. We cannot identify cookie, browser, or website usage data that you may have generated by visiting the Website. Also, you are on notice that we may not retain your personal information. We may destroy or delete your personal information at any time. In the event of a sale, merger, liquidation, dissolution, reorganization or acquisition of SATCOM Services or other business transaction, as for example, those involved in a loan or stock offering, information SATCOM Services has collected about you may be sold or otherwise transferred to our business partner. At times we conduct online surveys to better understand the needs and profile of our visitors. When we conduct a survey, we will try to let you know how we will use the information at the time we collect information from you on the Internet.

Security

We maintain reasonable physical, electronic and procedural safeguards to protect your personal information and while no data transmission which is wireless or mobile or over the Internet is completely secure, we have and will continue to use commercially reasonable efforts to ensure the protection of your personal information. Unfortunately, no Internet transaction is 100% secure, but we attempt to take reasonable measures to protect your personal information from loss, misuse, alteration or destruction, however, the Website cannot insure or warrant the security of that information. We reserve the right to change this policy. SATCOM Services may change this policy at any time, based on the needs of our business or the evolution of our Website. Please check the date at the bottom of this page to see when the policy was last revised. If you are concerned about our use of your personal information, or would like to contact us concerning our use of personal information at this Website, please send an e-mail to sales@tvcinc.com. You have the right to “opt-out” of all future communications by contacting us at admin@satcom-services.com

Policy and Term Changes

SATCOM Services reserves the right to make changes to its on-line terms and policies at any time. Such changes will be posted on this site.

Questions Regarding Our Privacy Policy

If you have questions concerning our privacy practices, contact us at: admin@satcom-services.com

This policy was last updated January 2021.