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TERMS and CONDITIONS

     
     
Contact: Mike Termondt - Phone: 1.805.649.1384 - Fax: 1.805.500.4328 - email

Terms and Conditions Payments Orders Shipping

1 ) TERMS AND CONDITIONS

Welcome to Satcom Services!
While here, your use of this site constitutes your understanding of and agreement to the terms and conditions of the presented herein.

a ) Electronic Communications
When you visit Satcom-Services.com or send us email, you are communicating with us electronically. In doing so, you agree to receive communications from us electronically. Satcom Services will communicate with you by e-mail, but also reserves the right to communicate by posting notices on Satcom Services website. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing.
b ) Communications and Other Content
Visitors to the site may submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, scripts, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of ''spam.'' You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the content of your communication.
c ) Trademarks
All trademarks other than Satcom Services that appear on this site are the property of their respective owners.
d ) Copyright
All content included on this site, such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of Satcom Services or its suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Satcom Services and protected by U.S. and international copyright laws.
e ) License and Site Access

Satcom Services grants you a limited license to access and make personal use of our website. Unless expressly indicated on the site, you may not download the content of the site or modify it, or any portion of it, except with express written consent of Satcom Services This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another individual or corporation; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Satcom Services You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Satcom Services without express written consent. Any unauthorized use terminates the permission or license granted by Satcom Services You are granted a limited, revocable, and nonexclusive right to create a hyperlink to any page of Satcom-Services.com so long as the link does not portray Satcom Services, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Satcom Services logo or other proprietary graphic or trademark as part of the link without express written permission.

1a ) TERMS AND CONDITIONS (part 2)

f  ) Product/Service Descriptions
Satcom Services endeavors to provide material correctly but does not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free.

g ) Applicable Law
By visiting Satcom-Services.com, you agree that the laws of the state of California will govern these Conditions of Use and any dispute of any sort that might arise between you and Satcom Services.

h ) Site Policies, Modification, and Severability
Please review all our policies, such as our order, shipping and payment policies, posted on this site. These policies also govern your visit to Satcom Services.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

i ) Disclaimer of Warranties and Limitation of Liability
SATCOM SERVICES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLELY AT YOUR RISK.

SATCOM SERVICES DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THE DOMAIN SATCOM-SERVICES.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SATCOM SERVICES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

 

2 ) PAYMENT OPTIONS

a ) Cashiers Check
Satcom Services accepts cashiers checks for payment of equipment. Equipment will be shipped once check has been received.

b ) Wire Transfers
Satcom Services accepts bank wire transfers. Equipment will be shipped once the wire is confirmed by our bank. Send our quotation to Satcom Services and a request for a proforma invoice to:

Fax : +1.805.649.1174

Mail : Satcom Services -

Email: 
mike@satcom-services.com

c ) Credit Cards
Satcom Services does not accept payment via major credit cards.


3 ) ORDER POLICIES

a ) Order Changes or Cancellations
Cancellations after an order has been submitted are subject to a 25% processing fee. Requests for additions to an order can only be accommodated as a new, separate order if the original order has already been submitted to Satcom Services.

b ) Back-orders
Satcom Services will advise customers, via email, of merchandise on back-order and its estimated a shipping date as soon as possible.

c ) Substitutions
Suggestions for substitutions are made only through Satcom Services. If a substitution is recommended, we will advise you on how to reorder the product.

d ) Order Discrepancies
Please notify Satcom Services
Customer Support regarding any order discrepancies.

e ) Returning Merchandise
For returns due to damaged or missing components, please contact
Customer Support within 48 hours of receipt of the product to obtain a return authorization number (RMA) and instructions for returning goods. Under no circumstances will credits, refunds, or replacements be permitted without advance authorization from Satcom Services. Unauthorized returns will be returned at sender's expense.

1 ) Returned products must be in their original condition and must arrive at the designated destination within 30 days of RMA issue. Purchasers may be subject to a restocking fee on all goods that are returned.

 

4 ) SHIPPING POLICIES

a ) Domestic Shipping
Satcom Services will manage shipment of all orders via the most economical means available from the various vendors represented by Satcom Services. All merchandise will be shipped directly from the vendor location.

b ) The shipping method is selected by the customer during the order process.

c ) Shipping and handling charges are based on a formula that takes into consideration:
1 ) Number of packages in an order.   2 ) Approximate weight of packages type of material and shipment required (e.g., air, surface, heavy cargo, etc.)   3 ) Vendor specific or special/hazardous material handling charges destination of the shipment (i.e., domestic, International, by zone, etc.)
International Shipping

d ) Important to note that all charges for shipping are paid by the customer. Satcom Services does not take any responsibility for import duties and any taxes that apply for each country. All international orders must be prepaid for shipping to take place unless a special Letter of Credit is arranged.
e ) Orders received by Satcom Services are typically submitted to suppliers on the same day. Due to time-zone differences, however, it is possible that an order will not be submitted to the supplier until the next business day. If an order is submitted after a given supplier's cut-off time for next day service, every effort will be made to inform you of the potential delay.

Please contact Satcom Services Customer Support for any additional questions concerning shipping fees, regulations and restrictions.

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